Delivery Information

🚚 FREE PREMIUM 2-MAN DELIVERY

Estimated Delivery Time: 3 – 10 Working Days

At Sleep Comfi Beds LTD, we specialise in premium, factory-direct beds, mattresses, headboards, and bedroom furniture. To ensure your order arrives safely and without hassle, we provide a Premium 2-Man Delivery Service on most items.

Delivery times are estimates and may vary depending on product type, manufacturing schedules, and postcode location.

📦 THE DISPATCH & DELIVERY PROCESS

Once your order is placed, the following steps take place:

  1. Your order is received and processed by our admin team

  2. Your item is picked or manufactured in-house as required

  3. Goods are quality-checked and prepared for dispatch

  4. Your order is passed to our specialist furniture logistics team

  5. Our delivery partner contacts you to arrange delivery

  6. Your order is delivered by two trained delivery professionals

🛏️ HOW YOUR ORDER WILL BE DELIVERED

We do not use standard parcel couriers for large furniture items. Instead, we use specialist furniture delivery teams experienced in handling beds and mattresses.

This ensures:

  • Two professional delivery staff

  • Careful handling of all products

  • Reduced risk of damage

  • A smoother and safer delivery experience

📅 DELIVERY DAYS

  • Deliveries operate 7 days a week

  • Some bank holidays and public holidays may be excluded

⏱️ DELIVERY LEAD TIMES (ESTIMATED)

Standard UK Mainland Areas

3 – 10 Working Days

Including:

  • London

  • Midlands

  • North East

  • North West

  • Yorkshire & Humber

  • South East

  • South West

Extended UK Mainland Areas

7 – 20 Working Days

Including delivery of:

  • Divan Bed Sets

  • Ottoman Beds

  • Bed Bases

  • Headboards

  • Mattresses

Extended areas may require additional logistics planning due to distance and accessibility.

📍 SURCHARGE POSTCODES (UK MAINLAND)

Some mainland UK postcodes incur an additional surcharge due to increased logistics costs.

Surcharge Details:

  • £40.00 surcharge

  • 15 – 20 working days delivery

  • Orders are dispatched only after surcharge payment is confirmed

Affected postcodes include (but are not limited to):

AB, CA, DD, DG, EH, G, FK, IP, KA, KY, KW, LL, NR, PA, PH, DT, PL, EX, TR, TQ

If your postcode is affected, we will contact you before dispatch.

🚫 NORTHERN IRELAND & OFFSHORE ISLANDS

Free delivery does not apply to Northern Ireland or offshore UK islands.

Delivery Charges:

  • £70.00 delivery charge

  • Delivery is front of property only

  • Pallet delivery service used

  • Dispatch only after payment confirmation

Areas include:

  • Northern Ireland (BT postcodes)

  • Isle of Man

  • Isle of Wight

  • Channel Islands

  • Scottish Islands

  • Any offshore UK island

🛠️ ASSEMBLY / INSTALLATION SERVICE (OPTIONAL)

Professional assembly is available for your convenience.

  • £50.00 assembly charge

  • Must be booked in advance

  • Old beds must already be dismantled

  • We cannot dismantle old beds due to health & safety regulations

♻️ RECYCLING & DISPOSAL SERVICE (OPTIONAL)

We offer an eco-friendly recycling and disposal service.

  • £40.00 per bed set

  • Includes removal of old bed and packaging

  • Items are inspected and recycled or donated to UK charities where possible

  • Additional bed sets require advance enquiry

📦 ACCEPTING YOUR DELIVERY

  • Please inspect all items upon delivery

  • If goods are in good condition, sign the Proof of Delivery

  • If severely damaged, mark as “Damaged” and refuse delivery

  • Minor damage may be accepted if compensation is agreed at delivery

🚚 DAMAGE IN TRANSIT

  • Damage must be reported within 24 hours of delivery

  • Goods and packaging must be retained for inspection

  • Claims reported after 24 hours may not be accepted

❗ MISSING ITEMS

  • Missing items must be reported within 24 hours

  • Please check all items before assembly begins

⚠️ IMPORTANT RECOMMENDATION

We strongly recommend not disposing of your old bed or mattress until:

  • Your new order has been delivered

  • All items have been fully checked

Delivery delays can occasionally occur outside of our control.

🔒 FRAUD PREVENTION & SECURITY

To protect our customers:

  • ID verification may be requested if billing and delivery addresses differ

  • This is a standard fraud-prevention practice

  • We do not store any customer card details

📞 CONTACT US

📧 sales@sleepcomfibeds.co.uk
📞 +44 7383 337486 (Call / WhatsApp)
🌐 https://sleepcomfibeds.co.uk